The Elevate & Adorn Perfect Fit Guarantee
We believe that curating your premium wardrobe should be an effortless, inspiring experience. Because we meticulously design our collections to balance soft tailoring with beautiful, fluid draping, we stand behind the fit and feel of every garment we carry.
Our Perfect Fit Guarantee is our absolute commitment to your confidence: you will love the way your new piece looks and moves, or we will seamlessly make it right.
Our Core Promise
Enjoy 30 Days to Decide
You have a full 30 days from the date of delivery to experience your items in the comfort of your own home. Style them with your existing capsule wardrobe and make your decision with zero pressure.
The Boutique Exchange (Store Credit)
For the most seamless exchange, choose our store credit option. We will issue a digital gift card for 100% of the item’s purchase price, and your return shipping will be entirely complimentary. It is the perfect way to secure a new size or try a different silhouette.
Straightforward Refunds
If a piece isn't the perfect addition to your closet, a refund to your original payment method is always available. A flat $15.00 Return & Restocking Fee will be deducted from your total to cover reverse logistics, ensuring our return process remains sustainable and efficient.
A Seamless Return Process
1. Start Your Return
Visit our online Returns Portal to select the item(s) you wish to send back. Your feedback directly informs our curation team and helps us maintain our uncompromising standards for effortless feminine fits.
2. Choose Your Preference
Select either the complimentary Store Credit option for a seamless exchange, or a standard refund to your original payment method.
3. Mail It Back
Upon approval (typically within 1–2 business days), you will receive a pre-paid shipping label via email. Simply pack the garment in its original condition and drop it off with the carrier within 5 business days. We will handle the rest.
Your Questions, Answered
Why should I choose store credit?
Opting for store credit is the most efficient and valuable way to process a return. It unlocks 100% free return shipping, allowing you to bypass the $15 restocking fee. You can instantly secure the right size or invest in a new piece without waiting for lengthy bank processing times.
How long does it take to process my return?
Once your garment arrives back at our studio, please allow our team 5 to 7 business days to complete a quality assurance inspection and process your request. You will receive an immediate email notification the moment your store credit is issued or your refund has been successfully routed.
What do you mean by 'original condition'?
Original condition' dictates that the garment remains unworn, unwashed, unaltered, and completely free of any signs of wear, with all original tags strictly attached. This ensures that every piece our customers receive meets our uncompromising standard of quality. For comprehensive details, please view our full Return Policy.
Dedicated Client Care
We are committed to providing a seamless experience from discovery to delivery. If you require further assistance regarding an exchange or our Perfect Fit Guarantee, please reach out to our Client Care team below. We aim to respond to all inquiries within 24 business hours.
